Why buy direct online?
There are many benefits from buying directly from our website. Including:
- 10% Off Your First Order - just sign up to our emails or create an account
- 15% Off Future Orders - because we value our existing customers!
- Free Economy Delivery on all orders over £30
- 365 Day Warranty
- Secure Payment Options
- Fantastic Customer Service
- Live Chat
- All the Latest Styles
- Informative Product Videos
- Details Product Reviews from Independent Bloggers
Why choose Hi-Tec?
Whether you’re looking for a walking boot or squash shoe, a day to day trainer or golf gear, there’s plenty of options out there. So why choose Hi-Tec over all those other outdoor and sports brands? Here’s just a few reasons…
Many of our shoes feature latest technologies such as:
- i-shield, an invisible hydrophobic layer making the shoes water, oil and dirt resistant
- V-Lite, a revolutionary build using innovative materials and construction to reduce the weight of the shoe as much as possible
- Vibram, the world leader in high performance soles delivering durability, traction and protection
- Thinsulate Insulation, which uses unique fibres to trap air molecules offering you warmth without bulk
Lightweight, Quality & Comfort
We pride ourselves on producing lightweight, quality, comfortable footwear. We also produce a wide range of footwear to suit individual needs. Including styles that are practical, stylish, colourful, great value… what more could you want!
Hi-Tec UK are proud to be an award winning company! Here's some of our most recent achievements:
- Sports Footwear Brand of the Year 2014 - The Footwear Industry Awards
- Outdoor Footwear Brand of the Year 2013 - The Outdoors Magazine Awards
- Footwear Product of the Year 2013 (Zuuk) - The Great Outdoors Magazine Awards
- Best Buy Walking Boot 2012 (V-Lite Altitude Ultra Luxe) - Which? Awards
A Personal Experience
Hi-Tec truly cares about its customers. That’s why when you purchase footwear from us, you’ll find a message from our Founder & Chairman, Frank van Wezel, inside the box! Frank even includes his email address so customers can send him their feedback about Hi-Tec products. These emails go straight to his phone and although he doesn't have time to respond to them all, we can assure you he reads them. You can see some of the amazing messages Frank has received over the years on our Customer Testimonials page.
Your Loyalty is Appreciated!
Like any company, we appreciate new customers. But we also have a huge appreciation for our existing customers who continue to support our brand and buy our shoes year after year. That's why when you buy direct from our website, you'll receive a 15% off discount code in your shoe box to use on future purchases. We've also been known to identify our best ever website customers and surprise them by sending out a free pair of shoes to say thanks!
Long Term Relationship
Hi-Tec don't want the relationship to end when you throw out the shoe box. We have our very own blog full of tips, recommended UK trails, product reviews and much more - and we're open to suggestions if there's anything else you'd like to see! We also send a weekly email with details of the latest products, company news, offers and competitions. Head into the social space and you'll find us on Facebook and Twitter where we urge you to get involved in the conversation. Whether it's sharing your inspirational Hi-Tec adventure stories or giving us feedback and suggestions.
Excellent Customer Service
Our friendly Customer Service Team are fully trained and on hand should you need any help. You can speak to them on the phone, via LiveChat, submit a web form to arrange a call back, or email them - whatever works for you! http://www.hi-tec.com/uk/contacts/
365 day returns policy
We’re so confident that you’ll be happy with your purchase, that we offer a 365 day no quibble returns and exchange policy! All we ask is that when trying your new footwear, you do so on carpeted surfaces. Full details of the policy can be found on the Delivery & Returns page.
The Hi-Tec Comfort Guarantee
Our Comfort Guarantee is not so much a policy, it’s a promise. There are three key elements which help us to keep this promise to our customers: Neil Burrows, SATRA and Intertek. Neil, our Global Footwear Technologist is highly acclaimed in the footwear industry. He has over 30 years’ experience (and counting!) and a deep understanding of how footwear should be developed and manufactured to industry benchmark standards. SATRA and Intertek, both authorities on the technical aspects of footwear, set the benchmark for comfort, fit and performance. Together, Neil, SATRA and Intertek have made significant improvements to our collection, and together, they are your Comfort Guarantee. Giving you the reassurance you need to purchase your shoes with confidence.
We know that when it comes to walking boots, the choice can be overwhelming. So we offer a Buyers Guide to help you make your decision.
To help you get the most from your purchase, we offer a comprehensive list of care instructions.
The Whole Picture
Hi-Tec offer training to all our stockists to teach them about our footwear and the technologies they include. Our website also offers information, images and videos for our products, technologies and brand. So you get the whole picture before you buy.