Why buy direct online?
There are many benefits from buying directly from our website. Including:
- Free Delivery & Next Day Delivery options
- 365 Day Warranty
- Secure payment options
- Fantastic customer service
- Live chat direct to a member of our team
- All the latest styles
- Product videos, blogger reviews and much more to help you choose
- 10% off your first order when you sign up to our newsletter
- 15% off future orders as a thanks for being a valued customer!
Why choose Hi-Tec?
Whether you’re looking for a walking boot or squash shoe, a day to day trainer or golf gear, there’s plenty of options out there. So why choose Hi-Tec over all the other outdoor and sports brands?
Here’s just a few reasons…
Technology – Many of our shoes feature latest technologies such as: i-shield, an invisible hydrophobic layer making the shoes water, oil and dirt resistant; V-Lite, a revolutionary build using innovative materials and construction to reduce the weight of the shoe as much as possible; Vibram, the world leader in high performance soles delivering durability, traction and protection; and Thinsulate Insulation, which uses unique fibres to trap air molecules offering you warmth without bulk.
Lightweight, Quality & Comfort – We pride ourselves on producing lightweight, quality, comfortable footwear. We also produce a wide range of footwear to suit individual needs. We also offer footwear that is practical, stylish, colourful, great value… what more could you want!
Award Winning – In 2014, Hi-Tec was voted Sports Footwear Brand of the Year at The Footwear Industry Awards. In addition, Hi-Tec was voted Outdoor Footwear Brand of the Year and our our ultra-lightweight Zuuk won Footwear Product of the Year at The Great Outdoors Magazine Awards 2013. Looking back a little further, in 2012 the V-Lite Altitude Ultra Luxe boot received the Which? Best Buy Walking Boot award.
Outstanding Customer Service – Hi-Tec truly cares about its customers. That’s why when you purchase footwear from us, you’ll find our Chairman’s direct email address on the inside of the box! We also offer our existing customers a special discount code off their next purchase. And should you ever need to any assistance, our friendly Customer Service Team are here to help - http://www.hi-tec.com/uk/contacts/
365 day returns policy – We’re so confident that you’ll be happy with your purchase, that we offer a 365 day no quibble returns and exchange policy! All we ask is that when trying your new footwear, you do so on carpeted surfaces. Full details of the policy can be found on the Delivery & Returns page.
The Hi-Tec Comfort Guarantee – Our Comfort Guarantee is not so much a policy, it’s a promise. There are three key elements which help us to keep this promise to our customers: Neil Burrows, SATRA and Intertek. Neil, our Global Footwear Technologist is highly acclaimed in the footwear industry. He has over 30 years’ experience (and counting!) and a deep understanding of how footwear should be developed and manufactured to industry benchmark standards. SATRA and Intertek, both authorities on the technical aspects of footwear, set the benchmark for comfort, fit and performance. Together, Neil, SATRA and Intertek have made significant improvements to our collection, and together, they are your Comfort Guarantee. Giving you the reassurance you need to purchase your shoes with confidence.
Buyers Guide – We know that when it comes to walking boots, the choice can be overwhelming. So we offer a Buyers Guide to help you make your decision.
Care Instructions – To help you get the most from your purchase, we offer a comprehensive list of care instructions.
The Whole Picture – Hi-Tec offer training to all our stockists to teach them about our footwear and the technologies they include. Our website also offers information, images and videos for our products, technologies and brand. So you get the whole picture before you buy.
Long Term Relationship - Hi-Tec don't want the relationship to end when you throw out the shoe box. We have our very own blog full of tips, recommended UK trails, product reviews and much more - and we're open to suggesstions if there's anything else you'd like to see! We also send a weekly email with details of the latest products, company news, offers and competitions. Head into the social space and you'll find us on Facebook and Twitter where we urge you to get involved in the conversation. Whether it's sharing your inspirational Hi-Tec adventure stories or giving us feedback and suggestions.
Personal Experience - in ever Hi-Tec shoebox, you'll find a message from our founder and Chariman, Frank van Wezel. This message was written personally by him, and the email address he gives doesn't forward to a customer service team - they go straight to his phone! Frank van Wezel is truely passionate about footwear and cares about his customers. You can see some of the amazing messages Frank has received over the years on our Customer Testimonials page.